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The Locator Magazine October 2017
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The Locator Magazine

Routine Auto Care Creates Savings

Performing routine and preventative vehicle maintenance now, could save you lots of money in the future. Whether it is changing the oil, replacing the wiper blades or checking the tires, finding the time to perform simple preventative vehicle maintenance is money in the bank, said the non-profit Car Care Council.

ARA Calls On Automakers To Release VINs Of All Vehicles With Takata Airbags

The Automotive Recyclers Association (ARA) has called on automakers to publicly release a comprehensive list of vehicle identification numbers (VINs) and their airbag serial numbers for all vehicles with Takata airbags.

eBay Motors Launches Online Repair Manuals For Parts And Accessories

EBay Motors is now offering Online Repair Manuals as an add-on purchase when a customer buys a part or accessory on eBay.com, the company announced.
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Locator UpFront

Four-Wheeling

Mark Duncan took the plunge into four-wheeling back in 1987, building his first jeep and heading out on an adventure like he’d never experienced before. It was a pivotal moment for Mark, who until then had just been selling Jeep parts. He finally understood what the fuss was all about. Now as president of J & W Auto Wreckers, Inc. in Antelope, Calif., he’s sharing his passion for Jeeps with his sons, Neil and Spencer, the third generation in this family business.

Customer Service Trends

Who knew providing good customer service could go out of style? Well, it doesn’t, but every year trends emerge that follow consumer buying habits and expectations. Marketing research now tracks what a customer looks at online, for how long, what they actually buy and what they expect from their experience. The old customer service adage was customers were happy if they got a good price, service or availability. Today’s consumers want all three.

Honesty Pays

Whitey’s Wrecking, Inc. of Spokane, Wash., has operated under one simple motto for three generations: Honesty pays. Owner Dustin Koerper, grandson of company founder Marvin “Whitey” Koerper, remembers how his grandfather had that motto stamped onto the covers of matchbooks that he would hand out to customers.
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Blog


New Part Search at PartsLocator.com

The online parts search at PartsLocator.com just got an upgrade. Now, the search features a simple and straightforward design and e-commerce capabilities.

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Top Parts Searched At PartsLocator.com

Are you buying recycled auto parts? Using recycled auto parts saves both money and resources. Many recycled auto parts, like engines, are typically 50 percent less than new OEM parts and as a repair alternative, fewer resources are used to manufacture new parts. The auto recyclers featured in the PartsLocator.com’s Part Search stock quality, graded recycled auto parts.

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