Solera Creates Revolutionary Auto Research and Training Center




Solera Holdings, Inc., a global leader in intelligent data and software as a service (SaaS) to manage and secure the automotive, light and heavy truck fleet, home and identity ecosystems, recently hosted a groundbreaking for its research and training center, CESVI LIV Center of North America. 

Attendees were able to learn about the development, mission and strategy of CESVI LIV NA from Chris Mullen, Executive Director of CESVI LIV NA, and Tony Aquila, founder, Chairman and CEO of Solera. 

Focused on providing factual, credible and documented research, CESVI LIV NA will curate data on reparability, diagnostics and procedures. The center will also disseminate this research throughout training and deliver expert consultancy on advanced technology trends. 

Research will span the automotive insurance, collision repair, vehicle manufacturer and vehicle owner industries. CESVI LIV NA will provide insight and deliver tools to reduce repair costs within the North American claims environment. Additionally, CESVI LIV NA will integrate OEM repair procedures into consultation and training that promotes best practices in vehicle service, maintenance and repair. 

“This center will add value to the automotive insurance industry. Our research, consultation, technology and training will provide data and insights into the most efficient and effective repair processes; which will then support better residual values and create more cost-efficient automotive repairs ensuring safe vehicles get back on the road,” said Chris Mullen, Executive Director of CESVI LIV NA. 

With the United States Bureau of Labor Statistics reporting that an average of 76,000 mechanics will be needed each year between 2016 and 2026, the center also addresses the acute shortage of skilled automotive technicians. Once completed, the research-to-action facility, believed to be the first of its kind in North America, will enable mechanics, collision technicians, and assessors of all skill levels, from entry-level to master, to earn additional certifications and gain hands-on training for real-world scenarios on the sophisticated vehicles on the road today. 

“Combining research and training makes this center the first of its kind in North America,” continued Mullen. “When technicians, students and other interested parties enroll in CESVI LIV NA, they will be able to participate in industry-leading training that is influencing industry standards through research-driven courses that are continuously being updated and evaluated based on the latest trends.” 

CESVI is a network of independent research and training centers available in Europe, Asia and Latin America that are dedicated to improving performance in a holistic approach for all stakeholders addressing many of the 54 points of a vehicle’s lifecycle. With the help from Solera and over 30 years of success, CESVI brings the best global practices fully customized for the North American market through CESVI LIV NA. 

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