ARA Responds To CNN Report On Recycled Parts

CNN recently aired a story on Anderson Cooper 360 about insurance companies that push cheap and dangerous repairs on consumers. Recycled or used auto parts and aftermarket parts were continually mentioned in the piece as unsafe.

The story focused on a lawsuit, brought on by more than 500 body shops in 36 states, against dozens of insurance companies. The lawsuit claims that insurance companies steer policy holders towards body shops that use cheap and unsafe repair practices to save costs. It also stated that shops which don’t use “junkyard parts” are blackballed by these insurance companies.

ARA sent a letter to CNN, Anderson Cooper and both reporters about the piece. ARA expressed its disappointment in the piece and surprise at the erroneous reporting, calling it one-sided.

“During the piece, it immediately became painfully obvious that CNN's research team is unaware of both the robust automotive parts supply chain that supports an increasing global market and the critical role that recycled original equipment manufacturer (OEM) parts play in that market,” wrote ARA CEO Michael Wilson. “ARA requests that CNN retract the factually incorrect and misleading statements made about recycled OEM parts in this broadcast.”

The letter went on to outline the many positive attributes of the professional recycled parts industry, including operational safeguards, like quality-control procedures and the economic role low-cost recycled parts play in the marketplace.

Part of CNN’s taped segment included an interview by Louisiana Attorney General Buddy Caldwell, whom ARA has already sent a letter to, in September 2014, addressing his mischaracterization and disparaging statements about recycled parts.

“He, like your reporters, wrongly referred to these parts as ‘nothing more than junk yard parts.’ That is simply untrue,” Wilson wrote. “Parts sold by professional automotive recycling facilities are recycled genuine original OEM parts that meet OEM requirements. They are OEM parts, designed by the OEM and built to meet the OEM requirements for fit, finish, durability, reliability and safety. The legal precedent that exists for this response was also missed in your reporting -- an historic ruling by the West Virginia Supreme Court of Appeals just last June which affirmed the use of salvage / recycled OEM crash parts in vehicle repairs and found that recycled parts are diametrically different from aftermarket parts.”

Wilson’s letter also demanded a retraction for much of the broadcast for its factual inaccuracies and mischaracterization of the industry. Go to to read Wilson’s entire letter.

Add your comment:
Edit ModuleShow Tags

Related Articles

Edit ModuleShow Tags
Edit Module

The Locator's Publications

The Locator Magazine June 2020
Edit ModuleShow Tags
Edit ModuleShow Tags