I-CAR’s New Production Management Role Aims To Increase Efficiencies




I-CAR, the Inter-Industry Conference on Auto Collision Repair, has launched a new curriculum that will provide end-to-end instruction designed to drive bottom-line improvements in productivity and profitability. The new curriculum, Production Management, was announced at the 2015 NACE / CARS Expo and was available at the beginning of August.

Production Management is part of I-CAR’s Professional Development Program™ (PDP), launched in 2010. According to I-CAR, the new role and curriculum was developed using collaborations with production managers, shop owners and experts from the collision repair industry. It provides insight into critical issues and multiple areas of the shop floor, while enhancing critical-thinking and problem-solving skills, enabling participants to quickly address complex problems shop personnel face in collision-repair production.

“The broad-based process focus designed into this new Production Management Role allows shops to empower all of their resources, fine-tune their KPI’s and realize maximum ROI on shop-wide training investment,” said John Van Alstyne, CEO and President of I-CAR. “Effectively managing production is one of the key success factors seen in collision shops that are thriving in the midst of the ‘Technical Tsunami™’, rather than just surviving it. And ‘Learning Culture’ insights, a focus within the new role, will help shops further multiply the benefits of production best practices. In short, organizations with true Learning Cultures can achieve better and continuously improving levels of performance that can become a real competitive advantage.”

This new course of study will deliver content designed to bring people and processes together. It will allow the facility’s production management leaders to utilize advanced problem-solving tools, root-cause analysis, process mapping and others, to identify waste and defects in their local workflow process and improve efficiencies and ultimately their profitability.

“This industry has a strong, immediate need for production management training,” said Josh McFarlin, I-CAR Director of Curriculum & Product Development. “By working directly with shop owners and experts across the shop floor, we were able to build a unique curriculum that accurately reflects critical areas and challenges the industry faces.”

The courses feature interviews with industry experts and interactive exercises through a mix of live, online and new virtual formats. Production Management Role courses include:

  • Learning Culture Overview (PM101E01)
  • Before the Repair Starts (PM105E01)
  • Matching the Repair to the Team (PM110V01)
  • Workflow Essentials (PM115E01)
  • Synchronizing Workflow through Team Communication (PM120L01)
  • Problem Solving for Workflow Changes (PM125V01)
  • Quality Is Your Business (PM130E01)
  • Optimizing Processes, Equipment and Compliance (PM135E01)
  • Developing the Team and the Business (PM140V01)
  • Refining the Team and the Businesses (PM145L01)

Students will be able to review detailed information, register for classes and track their training progress for the Production Management curriculum online on www.I-CAR.com beginning August, 2015.

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